Genpact – Mega Virtual ZOOM Drive on 28th Feb’ 2023-Any Graduate can Attend

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi.

Virtual ZOOM Drive For Genpact

Qualification: Any Graduate
Experience : 02-05+years
Department: Voice / Blended process
Job Location: Gurgaon

Time and Venue:

Date:-28 Feb 2023 (Tuesday)

Zoom ID: https://genpact.zoom.us/j/6975941998

Time: 11AM

Job description:

Responsibilities

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customers for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Maintain a deep understanding of client processes and policies

Qualifications we seek in you

Minimum Qualifications